Accessing Our Platform
Note: This guide explains how to access and use our platform, whether you're a community member or administrator.
For Community Members
Accessing via Telegram Bot
The easiest way to interact with our platform is through our Telegram bot:
- Open Telegram and search for
@communitypromo_bot
- Start a conversation with the bot by clicking the "Start" button
- Use commands like
/help
to see available options
- Join your community's official Telegram group to access community-specific features
Accessing via Web Dashboard
You can also access the platform through our web dashboard:
- Visit our website at promotrackerbot.com
- Log in using your Telegram-connected account or credentials
- Access your promotional statistics, rewards, and community information
- Generate tracking links and monitor your promotional performance
For Community Administrators
Community Setup
To set up your community on our platform:
- Register for an administrator account on our website
- Complete your community profile with all required information
- Set up your token details and reward structure
- Create and customize your promotional templates
- Add the bot to your community's Telegram group
Custom Domain Setup (Optional)
If you want a custom domain for your community's dashboard:
- Purchase a domain from your preferred domain registrar
- Contact our support team to initiate the custom domain setup process
- Follow our support team's instructions to configure your domain settings
- Allow 24-48 hours for DNS changes to propagate
Mobile Access
Our platform is fully mobile-responsive and can be accessed through:
- Mobile web browsers - visit our website on your smartphone or tablet
- Telegram mobile app - interact with our bot on-the-go
- Progressive Web App - add our website to your home screen for app-like experience
Security Recommendations
For the best security when using our platform:
- Use a strong, unique password for your dashboard account
- Enable two-factor authentication if available
- Only access the platform through official channels
- Never share your login credentials with others
- Log out after each session on shared devices
Community Verification
To verify your community is officially supported by our platform:
- Look for the verification badge next to your community name
- Confirm the bot username is exactly
@communitypromo_bot
- Check that links direct to our official domain
- Verify community admins through our official channels
Need Help?
If you need assistance accessing or using the platform:
- Visit our Help Center for detailed guides
- Contact our support team via the dashboard
- Send a direct message to our official Telegram bot
- Join our community support group on Telegram