Accessing Our Platform

Note: This guide explains how to access and use our platform, whether you're a community member or administrator.

For Community Members

Accessing via Telegram Bot

The easiest way to interact with our platform is through our Telegram bot:

Open Telegram and search for @communitypromo_bot
Start a conversation with the bot by clicking the "Start" button
Use commands like /help to see available options
Join your community's official Telegram group to access community-specific features

Accessing via Web Dashboard

You can also access the platform through our web dashboard:

Visit our website at promotrackerbot.com
Log in using your Telegram-connected account or credentials
Access your promotional statistics, rewards, and community information
Generate tracking links and monitor your promotional performance

For Community Administrators

Community Setup

To set up your community on our platform:

Register for an administrator account on our website
Complete your community profile with all required information
Set up your token details and reward structure
Create and customize your promotional templates
Add the bot to your community's Telegram group

Custom Domain Setup (Optional)

If you want a custom domain for your community's dashboard:

Purchase a domain from your preferred domain registrar
Contact our support team to initiate the custom domain setup process
Follow our support team's instructions to configure your domain settings
Allow 24-48 hours for DNS changes to propagate

Mobile Access

Our platform is fully mobile-responsive and can be accessed through:

Mobile web browsers - visit our website on your smartphone or tablet
Telegram mobile app - interact with our bot on-the-go
Progressive Web App - add our website to your home screen for app-like experience

Security Recommendations

For the best security when using our platform:

Use a strong, unique password for your dashboard account
Enable two-factor authentication if available
Only access the platform through official channels
Never share your login credentials with others
Log out after each session on shared devices

Community Verification

To verify your community is officially supported by our platform:

Look for the verification badge next to your community name
Confirm the bot username is exactly @communitypromo_bot
Check that links direct to our official domain
Verify community admins through our official channels

Need Help?

If you need assistance accessing or using the platform:

Visit our Help Center for detailed guides
Contact our support team via the dashboard
Send a direct message to our official Telegram bot
Join our community support group on Telegram